Friday, December 19, 2014

Protect Yourself From Fraud

*Owners at Plantation Resort will soon be seeing this article in the annual newsletter.  We felt that it was too important to wait, so we are also publishing it here on the blog.

An owner recently reported that a group claiming to be affiliated with Plantation Resort has been attempting to sell fraudulent vacation packages to our owners.  They call and invite our owners to dinner at a local restaurant.  Offering a consultation, the imposters convince them to purchase a “vacation package.”   The imposters then take the money and disappear.  Our owners never hear anything about their vacation package again.

In other instances, scammers have called our owners, offering to sell their timeshare for them.  They ask for money to put ads on websites, often called a “marketing fee.”  Then the scammers take the money and make the owner believe that their timeshare was sold.  Many of our owners have been confused when they continue to receive correspondence from us after they were told that their timeshare had been sold to someone else.

Most recently we discovered a ploy to change owners’ contact information. The scammer read off the information on the owner’s account to the Owner Services representative, then they ask to change the phone number, email and home address.  When we figured out what they were doing, we called the phone numbers and were met with resistance. It is unclear as of yet, what the motives are in changing this information.  We have since contacted the police, who are working to uncover who is behind these attacks.  In the meantime we are tracking the accounts that were targeted and we urge you to protect your personal information by keeping it in a safe and secure location.

We continue to warn against giving money up-front to anyone claiming to be able to sell your timeshare for you.  This is true now more than ever.  There are legitimate businesses that will sell your timeshare, but they will not ask for money up-front.  Because a deed is involved, selling timeshare with one of these companies is like selling your house with a realtor.  You do not pay until the property is sold.

Here are some helpful tips if you think you are dealing with an imposter:

  • If someone asks for money up-front, hang up.
  • If someone claims to be with Plantation Resort, call us. We will confirm whether the offer you received is legitimate or not.
  • Do your research before paying any fees.  You can contact the Federal Trade Commission (FTC) by calling 1-877-FTC-HELP (1-877-382-4357) or by visiting

If you or anyone you know is involved with a deal that seems suspicious, please contact our Owner Services Department at 1-855-230-1877 and the Better Business Bureau so that we can warn other owners, saving them from becoming the next victims.

Tuesday, December 9, 2014

Plantation Resort Is Now on Pinterest and Instagram

Want a glimpse of how Plantation Resort is decorating for the holidays or be inspired by a new way to celebrate Christmas?  We're all familiar with the adage "a picture is worth a thousand words" and we agree.  Now, not only can you read about all the exciting things happening at the Resort, you can see them too!  Connect with us through our newest social sources: Pinterest and Instagram.  We already interact with many of you on Facebook, Twitter and this blog.  Now add Pinterest and Instagram to the many ways you can “follow” us online and discover new ideas to make your holidays and your next vacation memorable.
Pinterest is a great place to organize how-to’s and articles that fit your interests.  We love to pin articles to help you better plan and enjoy your vacation.  You’ll find pins with fun ideas for things to do in Myrtle Beach, how to successfully vacation with children, and recipes you can prepare while away from home using the full-sized kitchens in our condos.  We also use Pinterest to share ideas about activities at the Resort.  You may see some sneak peeks of future activities and extra ideas to go along with current ones.  Find these and many more pins on our Pinterest boards.  Follow us on Pinterest by clicking here or searching for Plantation Resort under “pinners”.
This picture-based platform enables us to share the most up-to-date photos of Plantation Resort, whether they are pictures of the latest landscaping projects, fun times at the outdoor pool or our holiday decorations.  It also enables our guests and owners to share their pictures with us by tagging them with the hashtag #PlantationResort.  When you follow us on Instagram you see not only the official Plantation Resort Instagram photos but the pictures taken by other guests who love the Resort as much as you do.  To follow us on Instagram, simply click here or search for Plantation Resort.

Below are just a few examples of photos that you'll see that will welcome you to Plantation Resort during the holiday season when warm days still shine in abundance and Santa wears his brightest vacation shirt. Have a look at some of our decorations in the model units and at the Front Desk.  We hope they bring you a bit of cheer this season.

Pine garlands add a festive touch to the table in a model unit
that you'll see if you come visit us during the Christmas season.

Glittering ornaments bring joy to those visiting our model units. 

Shiny ornaments and other glass decorations accent
the already beautiful table settings in the model units.
It's beginning to look a lot like Christmas
with beautiful trees in each model unit.

Even the bedrooms will put you in the
holiday spirit.

It's hard not to sing when stringing lights around a Christmas tree. 

There's something about bright ornaments that
invite smiles.

Our Front Desk staff members are trimming the trees
so you're sure to feel the holiday spirit
when you walk in the door.

We even have cute little holiday animals
welcoming visitors.

Continue to stay up-to-date on our decorating endeavors by following us on Pinterest and Instagram. If you are contemplating a trip to Myrtle Beach, we'd love for you to join us! There are still a few condos available during this holiday season!  Call 1-800-845-5039 to make a reservation.  Wherever your journeys take you this Christmas, our wish is that you have a safe and happy holiday season!